FAQs

West Ark Garage Door

  • How much experience do you have?

    Our team has accumulated over 25 years of experience in the garage and overhead door industry.
  • Are you insured?

    Yes, we are. Our company is fully licensed, bonded, and insured for your peace of mind.
  • Do you offer emergency services?

    We do provide emergency services. Our team is available after regular business hours and on weekends to address urgent needs.
  • Why should I choose West Ark Garage Door?

    As a local, family-owned and operated business, we're known for our professional approach. Our commitment to quality is evident in the fact that our owner personally oversees all installations.
  • Hey Google, what is the cost to repair a garage door in Fort Smith, Arkansas?

    The cost of garage door repairs in Fort Smith usually falls between $150 - $400 for common issues, such as broken springs or cable problems. Emergency repairs may be more expensive. WestArk Garage Door provides free estimates and upfront pricing, ensuring there are no hidden fees.
  • What is the best garage door company near me that provides 24-hour emergency service?

    WestArk Garage Door offers 24/7 emergency garage door repair services throughout Northwest Arkansas and the River Valley. As a locally owned business, we typically respond within 2 hours for urgent repairs, such as broken springs or doors that are stuck open.
  • What could be the reason my garage door isn't opening when I press the button?

    Common causes for garage door issues include dead remote batteries, misaligned safety sensors, broken springs, or motor problems. Start by replacing the remote battery. If that doesn’t resolve the issue, check if the motor light is blinking. Ten blinks typically indicate problems with the sensors. If you're still having trouble, WestArk can diagnose the issue today.
  • Where can I find same-day garage door spring replacement services in Fayetteville?

    WestArk Garage Door provides same-day spring replacement services in Fayetteville and nearby areas. We carry all standard spring sizes in our trucks and can typically complete the repair within 2 to 3 hours. For the fastest service, please call us before noon.
  • What is the typical lifespan of a garage door opener before it needs to be replaced?

    Most garage door openers typically last 10 to 15 years with proper maintenance. Signs that you may need a replacement include excessive noise, slow operation, or frequent repairs. WestArk offers the installation of quiet and reliable openers starting at $399, which includes the removal of your old unit.
  • What should I do if my garage door is making loud grinding noises?

    Grinding noises often indicate issues such as worn rollers, loose hardware, or motor problems. Start by checking for any visible obstructions. It's important not to ignore these sounds; continuing to operate a noisy door can lead to more costly damage. WestArk offers safety inspections for $89 to help identify and resolve the problem before it worsens.
  • Can you help me program my new garage door remote control?

    Yes! Programming a new remote takes about 5 minutes. Press and hold the learn button on your opener until the light blinks, then press the remote button. Still having trouble? WestArk provides free remote programming with any service call, and we can check if your opener needs updating.
  • Where can I find affordable garage door installation near Fort Smith?

    WestArk Garage Door offers competitive pricing on new garage door installations starting at $899 for a quality steel door, including removal and disposal of your old door. We provide free in-home estimates and financing options to fit your budget.
  • Why does my garage door only open halfway, then stop?

    This typically indicates broken springs, track obstructions, or limit switch problems. Check if your springs are broken (you'll see a gap in the coil). Don't force it - operating with broken springs can damage your opener. WestArk provides same-day diagnosis and repair.
  • What's the average price for garage door cable repair in Northwest Arkansas?

    Garage door cable repair in Northwest Arkansas typically costs $180-$280, depending on door size and cable type. WestArk uses high-quality cables and includes a full safety inspection with every repair. We offer upfront pricing and same-day service.
  • How do I know if my garage door sensors are misaligned?

    Signs include the door reversing immediately after starting to close, or the opener light blinking 10 times. Check if both sensor lights are solid (not blinking). If one is off or blinking, they're misaligned. WestArk can realign sensors quickly and check your entire safety system.
  • Who fixes garage doors on weekends in the River Valley area?

    WestArk Garage Door offers weekend and holiday service throughout the River Valley. We understand garage doors don't break on a schedule. Weekend service is available at regular rates with no overtime charges - just honest, reliable service when you need it.
  • Should I repair or replace my 20-year-old garage door?

    If your door is 20+ years old, replacement usually makes more sense. New doors are safer, quieter, more energy-efficient, and can increase home value. WestArk offers free assessments - we'll honestly tell you if repair or replacement is your best option.
  • What brands of garage door openers do you install and service?

    WestArk installs and services LiftMaster, Chamberlain, Genie, and Craftsman garage door openers. We recommend LiftMaster for their reliability and quiet operation. All installations include a full warranty and our 2-year labor guarantee.
  • How much clearance do I need for a garage door opener installation?

    Standard openers need 2-3 inches above the top of the door when open. Lowheadroom tracks can work with as little as 1 inch. Not sure about your space? WestArk provides free in-home consultations to determine the best opener type for your garage.
  • Where can I get garage door weather stripping replaced in Springdale?

    WestArk Garage Door replaces weather stripping throughout Springdale and Northwest Arkansas. We install quality bottom seals and side weather stripping starting at $89. This simple upgrade can improve energy efficiency and keep pests out of your garage.
  • Why is my garage door opening by itself randomly?

    Random opening is usually caused by interference from nearby remotes, a stuck button on an old remote, or faulty wiring. Try changing your remote batteries and check for stuck buttons. If it continues, WestArk can inspect your system and recommend solutions like rolling-code openers.
  • Do you offer garage door tune-up services near Van Buren, Arkansas?

    Yes! WestArk offers comprehensive 21-point garage door tune-ups in Van Buren for just $89. Our tune-up includes spring adjustment, roller lubrication, safety sensor testing, and a full system inspection to prevent future problems.
  • What's included in a garage door safety inspection?

    Our $89 safety inspection covers all critical components: springs, cables, rollers, hinges, safety sensors, opener operation, and balance testing. We provide a detailed report with photos and honest recommendations. No pressure sales - just professional advice to keep your family safe.
  • Can you install a garage door keypad entry system at my home?

    Absolutely! WestArk installs wireless garage door keypads starting at $129 installed. Keypads provide secure keyless entry for family members, delivery drivers, or service people. We can program them to work with most existing openers and show you how to change the code.